About Us:

At Naperville Healing Center, we are dedicated to providing compassionate care and holistic wellness services that promote healing of the mind, body, and spirit. Our team of professionals strives to create a welcoming, calm, and healing environment for every patient.

Position Overview:

We are seeking a friendly, organized, and professional Clinic Receptionist to join our front-desk team. The ideal candidate will be the first point of contact for patients, responsible for creating a warm and positive experience from check-in to check-out while efficiently managing administrative and scheduling tasks.

Key Responsibilities:
– Greet patients and visitors with warmth, professionalism, and empathy.
– Answer phone calls, respond to inquiries, and schedule appointments.
– Manage patient check-in/check-out procedures.
– Verify insurance information and collect co-payments or fees.
– Maintain accurate patient records and update information in the system.
– Coordinate communication between patients, healthcare providers, and staff.
– Keep the reception area clean, organized, and welcoming.
– Handle confidential information in compliance with HIPAA regulations.
– Support clinic operations with filing, billing, and other administrative duties as needed.

Qualifications:
– High school diploma or equivalent required; associate’s degree preferred.
– Previous experience as a receptionist or front-desk representative (healthcare setting preferred).
– Excellent communication and interpersonal skills.
– Proficiency in Microsoft Office and electronic health record (EHR) systems.
– Strong organizational and multitasking abilities.
– Professional appearance and demeanor.
– Knowledge of medical terminology and insurance procedures is a plus.

What We Offer:
– Competitive pay ($14.5/hour) and benefits.
– Supportive and positive work environment.
– Opportunities for professional growth and training.
– The chance to be part of a team that truly makes a difference in people’s lives.